Saturday, November 10, 2007
ITunes Upgrade?
This past week I went to launch my iTunes and sync my iPhone. When it opened up, it had a pop up window indicating that a newer version was available and asked me if I wanted to download it. Knowing that my iPhone updates are done through iTunes, I said yes. Never did I expect what happened next. (Am I keeping you on pins and needles now? lol) Well, as it was installing the newest version of iTunes, I get an error. It states that it can not start iTunes as some of the files are missing. How can that be? I just had it open. So thinking that it is dumb user error, I uninstall iTunes and try to reinstall it again. Guess What?!? It happened again. The NERVE of this program. So this time I think I am going to be smarter than the program. I uninstall it yet again but this time I uninstall QuickTime along with it. I go back to the website and once again, try to re-install iTunes. I am thinking to myself.... Fool me once, shame on you..Fool me twice, shame on me... what happens when you fool me over and over again? Can you be a fool more than once? Well to my dismay, the same error occured. So I did what any absolutely sane person would do. I hit the side of my monitor as hard as I could. After all, it is what is displaying the error message. haha Frustrated I turned off my computer and refused to work on it anymore that night. Oh and it was after 11:00pm so it was also time to go to bed. The next day I thought to myself, Ok, this computer has had an entire day to think of how to get iTunes to install properly because computers are smarter than people. If I can't figure it out, maybe it could fix itself. Right?!? Wrong-o!!!!! So now I decide to go to Apple's website and try to search support. Not finding anything and feeling I am at the end of my iTunes sanity, I come across a discussion thread. The first thread included just 4 entries. All of them saying they had the same problem. No one had a solution. Not satisfied with this, I continued to search more of the discussions. Low and behold, I discovered that HUNDREDS of people were having the same exact problem. Thank God I was not the only user out there with this problem. There was a group of us. Maybe we could rally together and force someone to fix it. As I read this thread, there were lots of suggestions on how to fix it but they didn't seem to work. Then finally I found an entry from a user named "Rob". He discovered that if you delete QuickTime from your computer and then re-installed it, that your iTunes would work. I figured...what the heck (yes, I am from Utah and they say what the heck there). I did as instructed and voila, iTunes is back to normal. I don't know who this "Rob" person is but I am sure that I am one of hundreds of people that want to thank him. THANK YOU ROB my new computer hero! I can once again rest easy knowing my iTunes and iPhone are in good shape. And to my computer monitor, I still love you! Mwah!
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